Privacy Policy
1. Introduction
Enertech Completions Ltd (“Enertech Completions”, “we”, “us” or “our”) is committed to protecting your privacy. This policy explains how we collect, use, store and protect personal data when you visit our website, contact us, or do business with us, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. Data Collected
Our website does not require you to create an account or submit forms to browse it. We collect personal data only in the following limited circumstances:
Contact data
If you email, call or write to us, we collect the information you choose to provide, such as your name, company, email address, phone number and the content of your message.
Business relationship data
If you are a customer, supplier or business partner, we hold contact and transaction details necessary to manage that relationship (names, job titles, business contact details, correspondence and contractual records).
Technical data
like most websites, our hosting infrastructure may automatically log basic technical information such as IP address, browser type, and pages visited, used solely to keep the website secure and functioning.
We do not knowingly collect personal data from children, and our website and services are directed at businesses.
3. How and Why We Use Your Data
Purpose Lawful basis
Responding to product enquiries, technical support requests and business collaboration proposals Legitimate interests / steps prior to entering a contract
Managing customer and supplier relationships, orders, deliveries and technical support Performance of a contract
Keeping accounting, tax and corporate records Legal obligation
Maintaining the security and integrity of our website and IT systems Legitimate interests
Sending business communications you have requested or would reasonably expect Legitimate interests / consent
We do not sell personal data, and we do not use your data for automated decision-making or profiling.
4. Sharing Your Data
We only share personal data where necessary and with appropriate safeguards, including with: IT and website hosting providers who process data on our behalf; professional advisers such as accountants, insurers and lawyers; and regulators, authorities or courts where we are legally required to do so. Any third party processing data on our behalf does so under contract and only on our instructions.
5.International Transfers
Where personal data is transferred outside the United Kingdom (for example, where a service provider hosts data overseas), we ensure an adequate level of protection through UK adequacy regulations, the UK International Data Transfer Agreement, or other approved safeguards.
6. How Long We Keep Your Data
We keep personal data only for as long as necessary for the purposes described above, and to meet our legal, accounting and contractual obligations. Enquiry correspondence is retained only as long as needed to handle the enquiry and any follow-up; business records are retained in line with statutory retention periods (typically six years after the end of the relevant relationship or transaction).
7. Security
We apply appropriate technical and organisational measures to protect personal data against unauthorised access, loss, alteration or disclosure, and we limit access to those who have a genuine business need.
8. Cookies
Our website uses only the cookies and similar technologies that are strictly necessary for it to function. Where third-party content is embedded on our pages (such as a Google Maps location on our contact page), the third party may set its own cookies when you interact with that content; these are governed by the third party’s own privacy policy.
9. Your Data Rights
General Rights
Under UK data protection law you have the right to:
request access to the personal data we hold about you;
request correction of inaccurate or incomplete data;
request erasure of your data where there is no good reason for us to continue holding it;
object to, or request restriction of, our processing of your data;
request transfer of your data to you or a third party (data portability); and
withdraw consent at any time, where consent is the basis of processing.
To exercise any of these rights, contact us at info@enertechcompletions.com. We will respond within one month. You also have the right to complain to the Information Commissioner’s Office (ICO) at ico.org.uk, although we would welcome the chance to address your concerns first.
10. Changes to This Policy
We may update this policy from time to time to reflect changes in our business or in the law. The latest version will always be published on this page, with the date of the most recent revision shown above.
11. Contact Us
Enertech Completions Ltd · Unit 3, The Technology Centre, Aberdeen Energy Park, Claymore Drive, Bridge of Don, Aberdeen, AB23 8GD · info@enertechcompletions.com